Privacy Policy

Last updated: July 29, 2026

Mosaic Design Labs (“Mosaic,” “we,” “us,” or “our”) respects your privacy. This policy describes how we collect, use, and share information when you visit mosaicdesignlabs.com, contact us, or participate in our SMS program.

Information we collect

• Contact details you provide (name, email, phone number, company)
• Project and business correspondence
• Website usage data (cookies, analytics) where enabled
• SMS opt-in records, message content, and delivery metadata for our messaging program

How we use information

We use information to respond to inquiries, deliver services, operate our business, send service-related communications (including SMS where you have opted in), and improve our website and operations.

Mobile messaging — no sharing for third-party marketing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as messaging delivery providers) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties for their own marketing.

SMS program terms are described in our SMS Terms of Service.

Sharing

We may share information with service providers who assist our operations (hosting, email, telephony, CRM) under confidentiality obligations, when required by law, or to protect our rights. We do not sell personal information.

Retention and security

We retain information as needed for business, legal, and operational purposes and apply reasonable safeguards appropriate to the sensitivity of the data.

Your choices

You may request access, correction, or deletion of personal information by contacting us. SMS recipients may opt out at any time by replying STOP. See SMS Terms for help and opt-out details.

Contact

Mosaic Design Labs
Berkeley, California
frankie@mosaicdesignlabs.com